User Experience Report

The Future of
Mobile Banking
in FinTech

An in deep quantitative analysis on mobile banking applications and the role they play in FinTech.

The Future of Mobile Banking in FinTech reports gives your company user's insights needed to make engaging FinTech apps.

Mobile Banking Has become One of the Most Common Ways for Consumers to Use Banking Services

Being mobile as one of the most frequent points of engagement, businesses that optimize UX can increase user satisfaction and improve customer retention

Main Mobile Banking in FinTech Insights from Our UX Research

  1. Security and trust are cornerstones of mobile banking UX

    Users must trust the app before installing it and feel secure throughout their interactions with it.

  2. What do users like about mobile banking?

    Many of the features users value reinforced the theme of trust & security and several convenience features also delivered significant end-user value.

  3. Common UX challenges in mobile banking

    The three biggest challenges in mobile banking UX were voice payments, annoying personalized offers, and notification fatigue.

This Future of Mobile Banking in FinTech Report elaborates on the key insights on the most common Mobile Fintech user’s pain points

About us

We are a diverse team of UI Designers, UX Researchers and Product Designers, that can create seamless personalized experiences that increase your product engagement, retention, and conversion.