L1 Support

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Minimum 3-4 years of experience

Responsibilities and Duties

  • Operations Support
  • Incident management
  • Basic troubleshooting
  • Project Implementation
  • Storage LUN creation and Assignment, SAN Zoning and management
  • Coordination with platform teams
  • Automation & Scripting
  • Understanding of scripts

Qualifications and Skills

  • Dell EMC Symmetrix/VMAX/PowerMax Preferred Storage operations and management (min required VMAX skills)
  • SAN Directors (Cisco and Brocade) operations and management
  • Third party storages (Hitachi USP, VSP and Gxxx Series) operations and management will be plus.
  • Replication (SRDF preferred, other replication techniques like RPA are added advantage)
  • Shell scripting/Perl scripting